MASKS FOR OUR FRONTLINE WORKERS
REVOLVE has pledged to donate more than 200,000 medical-grade masks to healthcare workers to help these heroes in their time of need. To date, we've distributed more than 150,000 masks to hospitals and clinics across the country, with an additional 70,000 in transit to donate to over 74 hospitals in waiting.
Our goal is to donate and distribute as many medical grade masks as we can to hospitals and healthcare facilities across the United States. We are asking our community of customers, influencers, partners, friends, and family to join us and provide whatever additional support or donations you can.
Together, we can #REVOLVEaroundourheroes and protect our friends on the front lines who are risking their lives to save our loved ones.
For more information and to donate, visit https://www.gofundme.com/f/revolve-around-our-heroes
MASKS FOR OUR CUSTOMERS
For our customers, we're ramping up production of consumer grade masks as fast as we can, to make sure everyone has access to these masks to help prevent the spread of coronavirus. You can currently shop our top selling protective face masks, and we will continue to ship these out as fast as we can make them.
HOW REVOLVE IS TAKING CARE
OUR WAREHOUSE TEAM
OUR OFFICE EMPLOYEES
In addition to the safety and sanitization procedures listed above, we are also requiring employees to wear gloves when they come into contact with any products or internal packaging materials that will be received by customers.
We use the below carriers to deliver orders, each of them have their own processes with regard to the handling of packages during this time. Please see the below links for the most up to date information with regard to their handling of packages, signature procedures and other information in connection with COVID-19:
At this time, we are continuing to process all orders with the same levels of service that you have come to expect from REVOLVE every day. For details, you can check out our shipping & delivery guidelines here.
Due to COVID-19, our carriers are handling very high volume, contributing to delivery delays that may affect your order.
And because you have enough to worry about right now, we’ve modified our return policies as follows:
The REVOLVE team is actively and closely monitoring all relevant public health authority communications and will reflect changes as necessary to ensure we’re operating with the utmost care.
Please check back here as situations and policies may shift.
As always, please reach out to firstname.lastname@example.org if you have any questions or concerns.
We hope that you and your loved ones are staying healthy and safe. We’re here for you & each other.